If anyone knows me they know that I absolutely hate DirecTV. I hate Dishnetwork too but that's beside the point. I have DirecTV so they are my target today.
I have always had cable because their service is always reliable. I have always made a conscience effort to never subscribe to satellite because whenever there is a trickle of rain the damn service goes out. Not with cable.
Well, in this apartment were I live, we are forced to have DirecTV because these bastards get a kickback for forcing us. Well of course I signed up kicking and screaming because I knew there were going to be days when it would drizzle and my damn TV would go out and sure enough it happened a few times. We had a thunder storm today and the electric flickered as it typically does during thunderstorms. The lightening fried my DVR! I was too through. I unplugged the DVR, nothing. It is completely dead.
I called DirecTV and those bastards told me that they wouldn't send anyone out. If they did I would have to pay $50. They would mail me another box and I would have to set it up myself and all of this for the low, low cost of $20. Are you kidding me?
I have to pay for another box to be shipped AND set it up myself? When the hell did horrible customer service become the norm? Yikes. I can not wait until I move from this place and get rid of DirectTV.
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Thursday, July 14, 2011
You Suck
Posted by Diva's Thoughts at 2:32 PM
8 People saying stuff:
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same thing happened to me with DISH
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July 14, 2011 at 6:36 PM
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You get horrible customer service because those rat bastards know you don't have any other choice.
I have Comcast and I thought they sucked..... -
July 15, 2011 at 2:04 AM
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I had a dish years ago. Hated it. It would go out if you even looked at the dish funny. I don't have any choice when it comes to my cable company and their service sucks, too, because they know I'm stuck with them.
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July 15, 2011 at 10:20 AM
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Ok, What is up with that?..They said, that they could mail you another DVR and you have to install it yourself...ARE YOU SERIOUS? And for $20 bucks
I'm sorry, but they should not be allowed to do that.
Whatever happen to providing great customer service?
Like, Who would sit in a boardroom and think this crap up? or
Whatever kind of room?...LOL
Who would decided on that? Probably a room full of lazy A** men...Got me mad!!!!
Good Luck! -
July 15, 2011 at 6:37 PM
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Shit this is cause enough for a cuss word..I hate it when that happens
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July 18, 2011 at 11:04 PM
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I vaguely remember Dish doing something like that to me. Can't remember the incident, but I remember being as mad as you sound now. WHY is it that when their product goes wrong, we have to pay?! Don't they want us to continue using their service?
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July 19, 2011 at 7:40 PM
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what the world? I had direct for a couple years and yeah they went out at the threat of rain but I have never heard of you having to pay and reset up your own DVR that is some bull feces! I was forced to get Comcast in my new place and so far they've been better (still pondering Verizon though which is also available). That's just unacceptable, trying to start a I Hate DirectTV site on facebook!
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July 26, 2011 at 10:16 PM
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I've been a direct TV customer for 7 years now and in the beginning it was cool, got the friendly "thanks for being a loyal customer" calls......now as you said if/when the wind blows my cable goes out!!! and I needed a new box and called them and told them the box was the problem, dude told me it was the connection and I had to have a tech come out. Tech comes out and sure enough it was the box, he replaced it with no problem. But now I have a connection problem and they want to charge me $50 for the tech to come out again, cause I get one free service call a year!
I refuse to go back to comcast and I can't stand verizon cause they are blood sucking thieves. -
July 27, 2011 at 3:08 PM
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